How To Become a Maestro Host

Start Earning Money

Step 1: Get Ready

A clean space is an inviting space. If guests encounter dust bunnies in the bedroom or food stains in the kitchen, that might be all they remember about your space. Stray hairs are a big turn-off, and too many personal items will make the space feel cluttered. Be sure to pay extra close attention to sheets, towels, floors, and bathrooms.

Step 2: List Your Space

Listing your space on Maestro is fairly simple. The website walks you through the process by asking you questions about the property or room you plan on hosting. The main steps you’ll need to follow in the setup walk-through are:

  • Provide info on the rental, such as location, number of rooms and features
  • Upload photos
  • Create an availability calendar
  • Add house rules
  • Choose prices
  • Review local laws about rentals

2. Welcome Your Guests

Welcoming guests begins even before they walk through the door. By replying quickly to guest messages, you’re letting them know you care about their needs. These early conversations are also a great opportunity to set expectations. 

Every guest is different, but most will expect to have access to certain items and information right away. Consider:

  • Stocking your space with essential amenities, including towels, linens, soap, and toilet paper
  • Updating your house manual to provide guests with important information about spaces that are off limits, instructions for appliances, the wifi, etc.
  • Creating a guidebook featuring your favorite restaurants, grocery stores, coffee shops, and more
  • Making yourself available via text, phone, or email in case anything goes wrong
  • Having the phone numbers of key individuals, such as the plumber, handyperson, internet and cable support agent, or neighbors easily accessible if you’re going to be away

3. Earning Money

Before you set a nightly price for your rental, consider some of the costs of doing business as a host. They include:

  • Insurance: Having a renters insurance policy is necessary to protect you against the costs of litigation or damage to your property.
  • Service fee: The service fee is straightforward. You’ll pay 13% on each booking. It’s not much, but it does add up.
  • Taxes: You’ll be liable for taxes on the income you make if you rent for more than 14 days per year. Speak with a tax professional to maximize your writeoffs and prepare for the tax filing.
  • Utilities: Don’t forget to account for water, electricity, internet, trash service and gas on your rental.
  • Cleaning fees: Whether you hire a company or do it yourself, you will incur expenses to clean and prepare the rental before every guest’s arrival. Many hosts offset cleaning fees by charging them to guests upfront.
  • Emergencies: A clogged toilet or leak tends to happen at the worst time. Having maintenance contacts on standby in case you need to make an emergency repair is important. Having to call a plumber on a Friday night is going to be pricey but part of being a professional host.
  • Supplies: Soap, toilet paper, cleaning supplies and more are part of the cost of doing business. Don’t forget to account for the expense when deciding how much to price your rental at.

Frequently Asked Questions

Listing your space on Maestro is fairly simple. The website walks you through the process by asking you questions about the property or room you plan on hosting. The main steps you’ll need to follow in the setup walk-through are:

  • Provide info on the rental, such as location, number of rooms and features
  • Upload photos
  • Create an availability calendar
  • Add house rules
  • Choose prices
  • Review local laws about rentals

 

We’ll send your payout about 24 hours after a guest checks into your place.

If your guest is staying for 28+ nights, you’ll receive your payout monthly for their reservation.

If you have multiple listings with check-ins on the same day, funds will usually be deposited as a single payout. If you have a minimum payout amount set, your payout won’t be released until that amount is met.

Make sure you have a 4.8 or higher average overall rating based on reviews from your Maestro guests in the past year. Guests know they can expect outstanding hospitality from these hosts.

If you’re experiencing an issue during your stay, we’ll help you ask your Host to fix it, request a refund, or request to cancel for a full refund. It’s important to submit the request within 24 hours of noticing the travel issue. Your Host will have 1 hour to respond.

It’s completely free to list your space. Any property owner or manager can become a host. 

Your Host inbox makes it easy for you to connect with guests before, during, and after a trip, and you can contact them by going to your Inbox and selecting a message. (Make sure you switch to Host mode, since you have a separate inbox as a guest) You’re never further than a click or tap away from getting in touch with them. 

To receive payments on Maestro, you must select your payout method in the Payments section of your account. Payout methods include MPESA bank transfers, PayPal, among others, depending on where you’re based

  1. Go to Reservations
  2. Go to the reservation you want to cancel and click Details
  3. Click Change or cancel reservation > Cancel reservation
  4. Select your answers to the questions that follow, and click Next 
  5. Confirm the details and click Cancel reservation

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Testimonials

We saw a twenty percent rise in bookings! We are delighted with our partnership with Maestro Rentals on this

Hallmark Holdings

Maestro Rentals has been a journey of excellence, commitment, relationships and results.

Bed Spots

We have expanded our clientele and found a way to reach the local market quickly for our listings.

El Hostelaria

Critical to our success was the great partnership that we formed with the Maestro Rentals Team.

Royal Bliss

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